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Apple Watch Ultra cellular not working

I bought an Apple Watch Ultra abroad (in Poland) and when I went back to my country of residence (Israel) I was told by my carrier that the IMEI is not compatible with local Israeli eSim service.

Is that even possible? If so, is there some kind of workaround for me to able to use cellular on my watch?


Please note that eSim service in general is available here and the Apple Watch Ultra is in fact being sold here.

Apple Watch Ultra

Posted on Oct 14, 2022 9:14 AM

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Question marked as Top-ranking reply

Posted on Oct 14, 2022 9:49 AM

Is your cellular provider one of the following:


  • Cellcom4
  • Hot Mobile
  • Partner4
  • Pelephone4


According to Apple, those are the only Cellular Providers in Israel, who support Apple Watch.


Apple Watch - Carriers - Apple


3 replies

Oct 14, 2022 10:39 AM in response to lobsterghost1

Yup, using Partner


They most definitely support eSims for apple watches but the person over there with whom I spoke with on the phone said that my IEMI is for a watch incompatible with the Israeli eSim service

It feels like it'd make zero sense for it to be that way, I'm thinking of going to one of their branches physically but I'm not s ure if it'd have any effect.

Apple Watch Ultra cellular not working

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