Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I phone software update

Hi, i cannot update my phone??

iPhone 6s, iOS 12

Posted on Oct 14, 2022 2:47 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 14, 2022 2:52 PM

If you're on iOS 15.7 or earlier and can't update your phone to iOS 16, you need to have an iPhone 8 or newer or an iPhone SE 2020 or later. If you have one of those phone types and/or are already on iOS 16, your iPhone may have trouble recognizing the update. Try rebooting your phone. If that doesn't work, check your network settings and make sure you have a good connection.

2 replies
Question marked as Top-ranking reply

Oct 14, 2022 2:52 PM in response to gita23

If you're on iOS 15.7 or earlier and can't update your phone to iOS 16, you need to have an iPhone 8 or newer or an iPhone SE 2020 or later. If you have one of those phone types and/or are already on iOS 16, your iPhone may have trouble recognizing the update. Try rebooting your phone. If that doesn't work, check your network settings and make sure you have a good connection.

I phone software update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.