Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Mac OS X El Capitan not upgrading to Sierra 10.12

Hi, I have an iMac (21.5 inch Late 2013) that runs Mac OS X El Capitan 10.11.6. I am trying to upgrade to OS Sierra 10.12 from the Apple download page for older versions link. I have gone through link download and installation process twice and I am told the upgrade is complete. However, when I go to "About This Mac" it still says I am running El Capitan 10.11.6, even after restarting my computer. I have 152 G of free space on my computer so I don't think that is the problem. Is my computer no longer compatible for upgrades?

iMac 21.5″, OS X 10.11

Posted on Oct 14, 2022 4:19 PM

Best reply

Niel

Level 10

727,163 points

Posted on Oct 14, 2022 4:22 PM

Choose Applications from the Finder's Go menu and double-click the installer.

(226708)

View in context

Mac OS X El Capitan not upgrading to Sierra 10.12

Similar questions