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Level 1

4 points

Cannot download/play a purchased song

I recently found a song I really like but realized it wasn’t on Apple Music, but that it was on the iTunes Store. I thought this was strange but I didn’t mind paying a dollar. Now after purchasing it, I can’t put it in my playlist, stream it, or even play more than the preview. Can I fix this or should I just give up/attempt a refund?

iPhone SE (Gen 3)

Posted on Oct 14, 2022 8:33 PM

Best reply

ed2345

Level 9

62,498 points

Posted on Oct 15, 2022 9:31 AM

TTC,

Make sure that you followed the steps in here: Buy music from the iTunes Store - Apple Support

If there is a specific problem, pls post the specifics.

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Cannot download/play a purchased song

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