Apple Vision Pro is now available in the U.S.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My order does not appear - How can I return a product

Hello,


Three days ago I received my new Macbook pro M1 16 inches


The screen has a defect and I want to return it, but my order does not appear in my history, so I cannot ask for a return.


If I manually enter my order number, it says that it is already linked to my account


How can I issue a return or just make it appear at all?


Thank you

MacBook Pro 16″, macOS 12.6

Posted on Oct 14, 2022 8:38 PM

Reply
Question marked as Best reply

Posted on Oct 14, 2022 11:59 PM

Hi,

Following article could help your issue.

Returns & Refunds - Shopping Help - Apple

If it doesn't help, contact Apple Support directly to ask about circumstance you face with now.

Official Apple Support


Similar questions

1 reply

My order does not appear - How can I return a product

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.