Hi All,
I got an iPad Pro 12.9 2017 model. The half of the screen goes black when the battery goes below 65 or 66%. And it stays like it. The only way to resolve it is to charge it back.
I have tried hard resetting and also factory resetting the ipad. Any help
please….
As described, you may have a hardware fault that requires service/repair.
You would be well advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad. If service is required, you’ll be in the beet possible place to explore your available options:
As described, you may have a hardware fault that requires service/repair.
You would be well advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad. If service is required, you’ll be in the beet possible place to explore your available options:
Ipad pro 12.9 2017 + half black screen when battery goes below 65%
