Im not tech savvy, I try to watch anything show at all on my smartvtv after buying the appletv streaming app and total buffering, not usable, same tv all other app work perfect Netflix Amazon Hulu etc etc is there a simple fix or cancel apple??? Thanks for helping old guy out.
V405-G9,
Hey there GringoLoco99,
Thanks for reaching out to the Apple Support Communities. Check out the steps listed in the following resource that can help with troubleshooting this specific issue: If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support
Update to the latest version of the Apple TV app
Update to the latest version of iOS or iPadOS, macOS, or tvOS.
If you're using a compatible smart TV, streaming device, or gaming console that's connected to the internet, the Apple TV app should update automatically. If you need help, you can contact the manufacturer or learn how to get the Apple TV app on your device.
If the movie or TV show won't start playing
After each step, try to stream or download the movie or TV show again.
1. Check the System Status page for service interruptions or check a third-party provider's website for any interruptions. If there are service interruptions, try to stream or watch the video later.
2. If you're having trouble signing in with your Apple ID, you can reset your Apple ID password or learn how to get a verification code and sign in with two-factor authentication.
3. If your cellular connection is poor, connect to Wi-Fi instead.*
4. Try watching on a different device using the same Wi-Fi or cellular connection. If it doesn't work, contact your internet service provider to see if there's an issue with your network.
5. If other people are using Apple TV+ or Apple TV channels, make sure it doesn't exceed the limits for streaming on multiple devices.
Keep us updated on the results after going through the steps above, and we'll continue from there.
Have a great day!
Apple TV buffering
