If I had just purchased an iPhone 7 from a friend, and I am going about setting the phone up, however it is asking me for the original Apple ID and password. How can I bypass that information? The original owner of the phone has passed away and nobody knows the information.
You can't. It's activation locked. You will need the password and the Apple ID.
How to remove Activation Lock - Apple Support
Remove Activation Lock on the device.
Follow the onscreen steps to enter the Apple ID and password...[used to set up the device].
Or, if you have the original sales receipt:
Start a support request
If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request.
You can't. It's activation locked. You will need the password and the Apple ID.
How to remove Activation Lock - Apple Support
Remove Activation Lock on the device.
Follow the onscreen steps to enter the Apple ID and password...[used to set up the device].
Or, if you have the original sales receipt:
Start a support request
If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request.
Ask the original owner's family to contact Apple.
How to request access to a deceased family member's Apple accounts - Apple Support. *
Apple ID - Official Apple Support. -
Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn’t always load)
Get Support - Work through the screens to get a chat option.
Apple Support schedule phone call. -
How can I bypass the original apple ID and password, if I had just bought my iphone, to unlock it?
