You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone keeps getting hacked ( help )

Hi everyone


I am having trouble with my and my whole family’s iPhones keeps getting hacked.


My ex girlfriend knows some hackers from group “ anonymous “ and these people are able to hack our iPhone just with a text massage

( even if I don’t open and delete I still get hacked )


I am getting these massages on Facebook, instagram, on my emails, as text massage so almost everywhere and I know that she was able to listen to our calls, steal our pictures and even spy through our cameras without the green lamp was on.


Our iPhones are always updated and I am using Norton security app but it won’t help.


So how am I going to avoid getting hacked ?


We change our numbers but she always finds out the new ones by simple just hacking one of our relatives. I change my number just one day ago and the day after I was getting those weird massages again..


Contacted apple support but they don’t have a special investigation group for these kind a stuff.. So what to do ?


text massages that I receive

Posted on Oct 16, 2022 5:42 AM

Reply

Similar questions

17 replies

Oct 16, 2022 9:51 AM in response to can127

So you went thru the trouble of changing numbers, but you've never changed your Apple ID password?

That is the first thing you should do.

Access to your Apple ID could explain browsing history being known.. For example I can go to my MacBook or my iPad and open tabs that I was browsing on my iPhone.

I've received similar looking text messages before too. My phone is not hacked. It's just spam. Some people get more than others I'm sure depending on how careful they are with their info. You can avoid seeing some of that by going to Settings > Messages and turning on the switch for Filter Unknown Senders


Change your Apple ID password - Apple Support

If you think your Apple ID has been compromised - Apple Support

Oct 16, 2022 11:02 AM in response to can127

None of this is going to get resolved here.


Being on the network, with our access patterns and habits variously sold by carriers, with being connected to social media indirectly (like and share buttons, etc) or connected directly to social media intent on tracking and reselling and targeting us—folks then seeking to provide us with endless quantities of spam—are the cause, and not the result.


Being the target of a sophisticated and targeted and immensely expensive attack is perversely far more comforting than the far more mundane answer of what has been called end-stage capitalism, with endemic regulatory capture, and with vanishingly few conflicting regulations, and of somebody that very well might simply subscribing you to harassment and related through knowledge and potentially the assistance of friendly intermediaries, or of gaslighting, of course.


Where there have been security issues, that’s often been around password reuse, lack of multi-factor authentication, compromised email accounts. Getting targeted for spam is nasty, as changing your numbers can be difficult, and can be ineffective. As you have found. And in a number of cases, the relatives and “friends” are indirectly or directly involved in providing your information to others, if not directly involved in the harassment.


Which can mean muting all unrecognized senders, among other workarounds.


Or legal assistance, as harassment and related can be civil or legal matters.


Harassment and doxxing and worse is a serious problem. Too many women deal with gaslighting and other forms of abuse, and worse, and far too often. Dealing with exploited iPhones, for the vast majority of us, not so much.


Some reading: https://help.apple.com/pdf/personal-safety/en_US/personal-safety-user-guide.pdf


PS: if you really, actually, are targeted with NSO-level exploitation tools as extremely unlikely as that would be, you really need better sources of information, assistance, and security advice than what a random unknown person in the forums—such as myself—might offer.


Oct 16, 2022 9:41 AM in response to Kurt Lang

I have two authentication login to my iCloud with my phone number and I already checked 1000 times for any other login besides mine to any other account.


It’s not impossible please read about spyware Pegasus.


it’s not only the photos stolen from my phone.

I am getting weird notifications almost on every app thats disappear.

My phone calls are buggy.

She know every single thing I google or search on any app.

My location and so on..


So it is possible and very easy to hack an iPhone for a sophisticated hacker I just don’t know how to stop them.


Oct 16, 2022 9:22 AM in response to can127

It is literally impossible for a text message to hack a device. Norton is completely, utterly useless, as is any other AV software.


This someone, whoever it is, knows the Apple ID and password of each family member. By logging into any of their iCloud accounts, they can see every picture, email, contact data and other personal info of each family member. That's now they're picking up any new phone number. They wait until another family member updates their contact with your new number, and then they have it, too.


You all need to find out who else is connected to your accounts and kick them off. Changing your passwords simultaneously may help.

Oct 16, 2022 10:24 AM in response to can127

I can’t see any sign of other logins to my any accounts including Apple I’d .

I'll throw out one more. You say you've checked your account for other devices connected to your account and found none.


There is one way to do that. Windows software exists that allows the user to login to an iCloud account and view that person's data as a regular file/folder view. Since this is not being done from a Mac, iPad or iPhone, iCloud does not see, or report another device for the account.


But!, even then, the person still needs to know both your Apple ID and password.

Oct 16, 2022 10:34 AM in response to Kurt Lang

Thanks for the answer but as I said I changed my iCloud and my other accounts several times. There is no way she could find out every single one of them and know the password for them.


and Login to my iCloud or other accounts doesn’t explain the pictures she got through my camera or how she know my search results or the weird notifications or how she getting my phone number the day after I got it when I only called my wife with it and no one else.


Everytime I factory reset my iPhone I am getting these **** text massages and then comes them in social media accounts and emails..


So I am %110 sure that my phone is hacked.


I just don’t know how to stop them and that’s why I am here.

Oct 16, 2022 10:56 AM in response to can127

I changed my iCloud and my other accounts several times. There is no way she could find out every single one of them and know the password for them.

She can if someone you know keeps giving it to her.


Or, (though I would think you've already checked this) your phone has been jailbroken without your knowledge. This requires direct access to your phone, knowing your passcode so they can get to the desktop, and at least 30 minutes beyond that. Then all bets are off as all kinds of junk can be installed to track your phone. As one such possible tool, do you see an app named Cydia?

Oct 16, 2022 10:47 AM in response to Kurt Lang

Not even my wife knows my iCloud accounts dude how is someone gonna give it to her ?

No one else knows it.


I bought this new iPhone for like 4 months ago and it hasn’t been jailbroken. No one else touched my phone besides me and since then I think I did 10 factory reset in it and I didn’t see any app named Cydia

Oct 16, 2022 11:39 AM in response to MrHoffman

Thank you for the answer.

I didnt expect to resolve this here but I just don’t know what to do it otherwise. I thought maybe apple technicians might be interested in fixing this..


Leaked passwords by friends or relatives is not possible in my case since nobody else knows any kind of information that would allow a login to any account beside me.

and I don’t know anybody that knows my ex girlfriend as well.

This been happening for a time and as I described “ a login to any account “ doesn’t explain the things that happening.


They can manipulate my google search results..

They can see through my camera, listen to my calls..

My pictures, notes and everything.

I am getting weird notifications on almost every app that disappears.

They know who I am talking to.

They know every single thing I search on google and any other social media account.


So even if they login to every single account of mine it doesn’t explain all of these things.


You might wonder how I know that they know all this..

Thats cause she adds me with fake accounts that has a picture, or a text that lets me know what she knows.

Gaslighting, harassment, manipulation.. She just wants to make me hurt on any way that is possible..

She don’t tells me these things directly since it’s a legal issue and I have police reports on this but let’s me know with fake accounts or with notifications as I described as weird..


Anyways thanks a lot for your answer I will see where I can get some better information. Thanks a lot.



iPhone keeps getting hacked ( help )

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.