itunes
hi my name is ashton my problem for the day is when i when on music on my iPhone all of my songs was disappear from my playlist cant yall get back to me please
iPhone 11 Pro Max, iOS 16
Question marked as
User profile for user:
Eric_G1
User level:
Community Specialist
Hello ashton2423,
Were these songs from the Apple Music catalog? If so, double-check to see that your subscription is still active: If you want to cancel a subscription from Apple - Apple Support
That link will help with showing active subscriptions.
You may also find help for missing songs here: If songs are missing from your music library after you turn on Sync Library - Apple Support
•Make sure that your devices have the latest version of iOS, iPadOS, macOS, or iTunes for Windows.
•Make sure that Sync Library is turned on for all of your devices.
•Connect all of your devices to the Internet.
•Visit the Apple System Status page to see if there are interruptions in service in your country or region.
Turn Sync Library off, then turn it back on
You might be able to fix your issue by turning Sync Library off for all of your devices, then turning it back on again. Learn how.
Cheers.