Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple product is connected to another Apple ID

I bought an open box AirPods Max at Best Buy and when I went home to set it up, it prompted me a message saying the the device was already connected to another’s Apple ID. How would I make it so that it’s only associated with my Apple ID?

Posted on Oct 16, 2022 3:56 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 16, 2022 4:00 PM

It’s used and unusable by you.


Return to BB for a full refund or else a new product with it’s tamper-evident seals still intact.


A private seller might be genuinely ignorant of these “gotcha’s” but there NO EXCUSE for Best Buy doing it.

2 replies

Apple product is connected to another Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.