Touch screen not working
Why is a small bar on the right side of my iPhone xs screen sometimes not touchable? (16.0.3 updated)
The duplicate album in the photos app is not shown either.
how to fix this.
User profile for user:
Sheree_P
User level:
Community Specialist
Hey kavindu115,
If you're experiencing an issue with the iPhone not responding to touch, follow the steps here below:
- "Restart your iPhone or iPad.
- Make sure that your screen is clean and free of any debris or water.
- Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
- Remove any cases or screen protectors."
Here's the article that provides those steps, and also, what to do if issue persists: If the screen isn't working on your iPhone or iPad - Apple Support
If there aren't duplicate photos or videos, the Duplicates album will not appear. For more information, click here: Find and delete duplicate photos and videos on iPhone.
Take care.