“Save” button not working to sign up (podcast connect)

iPad, iPadOS 15

Posted on Oct 17, 2022 3:48 AM

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Question marked as Top-ranking reply

Posted on Oct 26, 2022 12:06 AM

I actually have had to his fixed now.

I’ve had my ID for 10+ years and apparently it was a developer account.


the support person made me create a new ID to be used only for podcasts and it worked.

7 replies

Oct 17, 2022 4:23 AM in response to joleon288

Please see if Robert Walch's post here helps: can't add my podcast to podcast connect -… - Apple Community


If this fails I would suggest reporting it Podcasts Support: iTunes Connect | Contact Us


If that fails the next step is to contact Apple Support: Support. Don't present this as a podcasting problem - they don't handle those and will refer you to Podcasts Support (or give you an inaccurate answer judging by some people's experience). Present the problem as being the inability to access Podcasts Support. It's also been suggested that getting them to look at your Apple ID may clear matters.


Oct 25, 2022 10:56 PM in response to jeremygloff

You won't get any help from general Apple Support. - they don't deal with podcasting. The way to contact Podcasts Support is this link: https://itunespartner.apple.com/contact/?content_type=podcasts


However you should check that your feed (if that's how you are submitting your podcast) - and your image - meet all parameters. Any error would probably block the submission.


If you are submitting a feed I can have a look at it if you post the URL here. If you are making your podcast directly in Podcasts Connect there is nothing I can do to help.

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“Save” button not working to sign up (podcast connect)

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