I factory reset my apple watch series 3 yesterday as I hadn't used it in a while and wanted to start a fresh. When I went into the watch appand started paring it, it said my device needed a software update. It downloaded the update and then was on suck preparing for over 9 hours and not doing anything. I have tried multiple ways to try and sort this but none of them are working.
Any help would be appreciated
Thanks.
Apple Watch
Hey there harrytemp78,
Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.
The actions under the "If you need help updating" section of this article may help resolve updating issues:
Update your Apple Watch - Apple Support
1.Make sure that your Apple Watch connects to its charger.
2.Restart your Apple Watch. Press and hold the side button until you see Power Off, then drag the slider. To turn your watch on again, press and hold the side button.
3.Restart your paired iPhone.
4.Try to start the update again.
If the update won't start, open the Watch app on your iPhone, tap General > Usage > Software Update, then delete the update file. After you delete the file, try to download and install watchOS again.
Learn what to do if you see 'Cannot Install Update' when updating Apple Watch."
If the issue persists, reach out to Apple directly to investigate:
Have a great day!
Hey there harrytemp78,
Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.
The actions under the "If you need help updating" section of this article may help resolve updating issues:
Update your Apple Watch - Apple Support
1.Make sure that your Apple Watch connects to its charger.
2.Restart your Apple Watch. Press and hold the side button until you see Power Off, then drag the slider. To turn your watch on again, press and hold the side button.
3.Restart your paired iPhone.
4.Try to start the update again.
If the update won't start, open the Watch app on your iPhone, tap General > Usage > Software Update, then delete the update file. After you delete the file, try to download and install watchOS again.
Learn what to do if you see 'Cannot Install Update' when updating Apple Watch."
If the issue persists, reach out to Apple directly to investigate:
Have a great day!
New Apple Watch Series 3 Update stuck on preparing
