Cancel subscription made with a lost Apple ID

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Level 1

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Cancel subscription made with a lost Apple ID

Hi, I’d like to cancel a subscription that I purchased using an old Apple ID. I lost that Apple ID and password, but that subscription is still attached to my bank account. How can I cancel it please?

Thanks!

Posted on Oct 17, 2022 4:32 PM

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Answer 1

Niel

Community+ 2025

Level 10

741,155 points

Oct 17, 2022 4:42 PM in response to Omalca

Check your web browser autofill entries, the Keychain, and other records, or use Apple's iForgot service, or contact their Account Security team, or ask the iTunes Store staff to cancel it.

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Cancel subscription made with a lost Apple ID

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