im recieving an error code

Question

im recieving an error code

Im recieving an error code number 6! When I try to update and restore my iPhone it will begin to update then suddenly stop with an error code, and say that it cannot update. Does anyone know what the issue is?

Posted on Oct 17, 2022 9:47 PM

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Answer 1

Best reply

Ingo2711

Level 9

70,809 points

Oct 17, 2022 10:38 PM in response to UpdateFailureIssues

Any chance you have a 3rd party security software running your computer?

If yes, disable it and try again to update your iPhone.

...

If you see errors 2, 4, 6, or 1611, check your third-party security software. Then check your USB connection.
If you still see an error, contact Apple Support.

...

copied from: iOS update and restore errors - Apple Support

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Answer 2

Ilovepiaya

Level 4

1,150 points

Oct 17, 2022 10:57 PM in response to UpdateFailureIssues

Hi there!

You can find more information about error codes here

Find an iTunes or Finder error code - Apple Support

When you tap on "6" there, it will lead you to this article

Resolve issues between iCloud for Windows or iTunes and third-party security software - Apple Support

You can then do the suggested steps there.

If you need further help, please Contact - Official Apple Support

Cheers!

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im recieving an error code

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