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not able to delete a message from a particular contact

I have a peculiar problem on my iphone XS. I am not able to delete a message only from a particular contact while I am able to delete the messages from all other contacts. Infact the same message I am able to delete on my mac.


I have changed the message "KEEP" settings, did force restart and also updated the latest OS...this problem is been there just in the last one week.

iPhone XS, iOS 16

Posted on Oct 18, 2022 1:59 AM

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Oct 18, 2022 2:00 AM in response to rajnahar

It would be better if you can please re-post with a screenshot, in order to understand the phenomenon better. Images/pictures speak louder than words. 


Please understand this is a public forum: While attaching a Screenshot, do not provide any personal credentials, such as IP address, Card detail, email id, apple id, IMEI number, Serial Number, Phone number, Order ID, if you are sharing a map ensure your location is not identifiable, etc.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.

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Oct 18, 2022 9:57 PM in response to SravanKrA

STEP 1 - Initiating DELETE on iphone messages app.





STEP 2 - Swiping to delete a message







- The message reappears after doing the delete swipe. I have tried this many times...I have updated my iphone XS with the latest OS version and also tried ReStarting my phone.


This problem appears only with one contact message however I am able to delete messages from other contacts.



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not able to delete a message from a particular contact

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