how can i update my operating system?

OK, not sure what OS you're on now, but...

macOS High Sierra - Technical Specifications

General Requirements

• OS X 10.8 or later
• 2GB of memory
• 14.3GB of available storage to perform upgrade*
• Some features require an Apple ID; terms apply.
• Some features require a compatible Internet service provider; fees may apply.

Mac Hardware Requirements

For details about your Mac model, click the Apple icon at the top left of your screen, choose About This Mac. These Mac models are compatible with macOS High Sierra:

• MacBook (Late 2009 or newer)
• MacBook Pro (Mid 2010 or newer)
• MacBook Air (Late 2010 or newer)
• Mac mini (Mid 2010 or newer)
• iMac (Late 2009 or newer)
• Mac Pro (Mid 2010 or newer)

macOS High Sierra - Technical Specifications

https://itunes.apple.com/app/macos-high-sierra/id1246284741?mt=12

macOS Mojave 10.14.6 - Technical Specifications

General Requirements

OS X 10.8 or later

2GB of memory

12.5GB of available storage (OS X El Capitan 10.11.5 or later)*

Some features require an Apple ID; terms apply.

Some features require a compatible Internet service provider; fees may apply.

Mac Hardware Requirements

For details about your Mac model, click the Apple icon at the top left of your screen and choose About This Mac. These Mac models are compatible with macOS Mojave:

MacBook (Early 2015 or newer)

MacBook Air (Mid 2012 or newer)

MacBook Pro (Mid 2012 or newer)

Mac mini (Late 2012 or newer)

iMac (Late 2012 or newer)

iMac Pro (2017)

Mac Pro (Late 2013; Mid 2010 and Mid 2012 models with recommended Metal-capable graphics cards)

https://itunes.apple.com/us/app/macos-mojave/id1398502828?mt=12

MacOS Catalina 10.15.7 - Technical Specifications

General Requirements

OS X 10.9 or later

4GB of memory

12.5GB of available storage (OS X El Capitan 10.11.5 or later)*

Some features require an Apple ID; terms apply.

Some features require a compatible internet service provider; fees may apply.

Mac Hardware Requirements

For details about your Mac model, click the Apple icon at the top left of your screen and choose About This Mac. These Mac models are compatible with macOS Catalina:

MacBook (Early 2015 or newer)

MacBook Air (Mid 2012 or newer)

MacBook Pro (Mid 2012 or newer)

Mac mini (Late 2012 or newer)

iMac (Late 2012 or newer)

iMac Pro (2017)

Mac Pro (Late 2013 or newer)

How to download macOS - Apple Support

https://apps.apple.com/gb/app/macos-catalina/id1466841314?ls=1&mt=12

How to upgrade to macOS Catalina – Apple Support

And caution on 10.15 or higher, to see which Apps will no longer work in 10.15 get Go64...

https://www.stclairsoft.com/Go64/

macOS Big Sur - Technical Specifications

General Requirements

OS X 10.9 or later

4GB of memory

35.5GB available storage on macOS Sierra or later*

Some features require an Apple ID; terms apply.

Some features require a compatible internet service provider; fees may apply.

Mac Hardware Requirements

For details about your Mac model, click the Apple icon at the top left of your screen and choose About This Mac. These Mac models are compatible with macOS Big Sur:

MacBook (2015 or later)

MacBook Air (2013 or later)

MacBook Pro (Late 2013 or later)

Mac mini (2014 or later)

iMac (2014 or later)

iMac Pro (2017 or later)

Mac Pro (2013 or later)

Learn about compatibility and how to identify your specific Mac model

https://apps.apple.com/us/app/macos-big-sur/id1526878132?ls=1&mt=12

And caution on 10.15 or higher, to see which Apps will no longer work in 10.15 get Go64...

https://www.stclairsoft.com/Go64/

Monterey…

macOS Monterey is compatible with these computers - Apple Support

https://apps.apple.com/us/app/macos-monterey/id1576738294

macOS Monterey on the App Store (apple.com)

https://apps.apple.com/us/app/macos-monterey/id1576738294?mt=12

I think I can help you. It is important to understand the difference between updates and upgrades. An update is when we install a newer version of the same operating system. It will be found in the System Preferences by clicking the Software Update button. If you already have the latest version installed, you will be notified that no update is available. An upgrade is when you install a newer operating system such as upgrading from Catalina to Big Sur. What you can install is dependent on the year and model Mac you have. Upgrade links may be found in the Apple App Store. I hope this information is helpful in clearing up any confusion.

With only 4GB of RAM I don't think I'd gpo beyond 10.14.6

But what year is it?

Update, Upgrade, or Reinstall???

What OS are you on now & which exact MBA?