airpods wont work even though they're connected
i went to use my airpods today and they wont work
they're charged, they're connected
but now when i go to blue tooth they say "airpods - find my" and they've never said that before
User profile for user:
MVegas21
User level:
Community Specialist
Hi b-spencley,
Resetting your AirPods may help. If needed, the steps to reset them can be found here: How to reset your AirPods and AirPods Pro.
1. Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case.
4. With your AirPods in your ears and connected to your iPhone, iPad, or iPod touch, go to Settings > Bluetooth, or Settings > [your AirPods], and tap the More Info buttonnext to your AirPods. If you don't see your AirPods in Settings > Bluetooth or in Settings > [your AirPods], just go to the next step.
5. Tap Forget This Device, and tap again to confirm.
6. With the lid open, press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone, iPad, or iPod touch. Follow the steps on your device's screen.
Best regards.