phone won't power on
I need to make an appointment at an Apple Store Genius Bar
iPhone 11 Pro, iOS 14
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Well, you can try this first:
- Press and quickly release VOLUME UP
- Press and quickly release VOLUME DOWN
- Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears
The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.
If that doesn’t fix the problem, here is how to make an appointment→Genius Bar Reservation and Apple Support Options - Apple