Apple Event: May 7th at 7 am PT

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't receive texts from android phones

I received a new IPhone 14 today. I can't receive texts from Android phones. I can send them but not receive them. I can also make and answer calls just fine so cellular service is fine. I've tried the tips on the internet like turning off then back on iMessages, Sms, Mms, etc, but nothing seems to work. Any additional advice?

iPhone 14 Pro

Posted on Oct 18, 2022 6:58 PM

Reply
Question marked as Best reply

Posted on Oct 18, 2022 7:04 PM

Check with your carrier. SMS/MMS are controlled by your carrier, as they use a portion of the cellular band. Your account needs to be provisioned to send/receive SMS/MMS, and your carrier needs to troubleshoot that.

1 reply

Can't receive texts from android phones

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.