MacBook Pro (13-inch, Mid 2012) keeps restarting. Which to repair first HDD or battery.

fayyadh13 wrote:

This is the full report for Etrecheck in my MacBook.

EtreCheck version: 5.7.2 (5247)

Report generated: 2022-10-19 21:47:00 Download EtreCheck from https://etrecheck.com Runtime: 5:08

Performance: Poor

Sandbox: Enabled

Full drive access: Enabled

Problem: Computer is restarting 

Major Issues:

Anything that appears on this list needs immediate attention.

Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.

Battery failure - Your battery is reporting that it needs to be serviced.

Failing hard drive - This computer has a hard drive that appears to be failing.

Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems or opportunities for improv ement.

Configuration profiles found - This computer may have configuration profiles installed. These are sometimes u sed by adware and malware.

High battery cycle count - Your battery may be losing capacity.

Clean up - There are orphan files that could be removed.

Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.

System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk.

Hardware Information:

MacBook Pro (13-inch, Mid 2012)

MacBook Pro Model: MacBookPro9,2

2.5 GHz Dual-Core Intel Core i5 (i5-3210M) CPU: 2-core 8 GB RAM - At maximum

BANK 0/DIMM0 - 4 GB DDR3 1600

BANK 1/DIMM0 - 4 GB DDR3 1600

Battery: Health = Service Battery - Cycle count = 712

Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB Color LCD 1280 x 800

Drives:

disk0 - PNY CS900 240GB SSD 240.06 GB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 239.85 GB

disk1 [APFS Virtual drive] 239.85 GB (Shared by 5 volumes)

disk1s1 - M********** - Data (APFS) [APFS Virtual drive] (Shared - 86.13 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)

disk1s3 - Recovery (APFS) [Recovery] (Shared)

disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)

disk1s5 - M********o (APFS) (Shared - 11.28 GB used)

Mounted Volumes:

disk1s1 - M********** - Data [APFS Virtual drive]

239.85 GB (Shared - 86.13 GB used, 163.13 GB available, 140.67 GB free) APFS

Mount point: /System/Volumes/Data Encrypted

disk1s4 - VM [APFS VM]

239.85 GB (Shared - 1.07 GB used, 140.67 GB free) APFS

Mount point: /private/var/vm

disk1s5 - M********o

239.85 GB (Shared - 11.28 GB used, 163.13 GB available, 140.67 GB free) APFS

Mount point: /

Encrypted

Read-only: Yes

Network:

Interface en0: Ethernet Interface fw0: FireWire Interface en1: Wi-Fi

802.11 a/b/g/n

Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge

Printer sharing: Enabled

System Software:

macOS Catalina 10.15.7 (19H2026) Time since boot: Less than an hour

Configuration Profiles:

This computer may have configuration profiles installed.

<Additional log.log>

Executable: /Library/Apple/*/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/

Contents/MacOS/com.apple.WebKit.WebContent

End of report

You have a SSD not HDD—

PNY CS900 240GB SSD 240.06 GB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA

did you replace the SATA cable when you installed the SSD (?)— this is a known point of failure

SATA replacement 13"MBP mid 2012

https://eshop.macsales.com/item/Apple/8211480/%20%2013%22%20MacBook%20Pro%20SATA

if you upgrade your existing SSD I most definitely would replace the SATA at the same time.

Like wise I have always enabled TRIM ...

First, your SSD is grossly underperforming. It be doing close to 500MB/sec and yours is doing:

Performance:

Write speed: 27 MB/s

Read speed: 145 MB/s

😳

I have the very same computer as you but with an OWC Electra 6G SSD, and these are its EtreCheck scores:

Performance:

    Write speed: 486 MB/s

    Read speed: 480 MB/s

BIG difference.

Your original mech hard drive could write at 70-80MB/se so your drive is seriously messed up. Things to consider or check:

• Not all SSDs work properly in Macs. For this type of conversion I use only OWC or the Crucial MX (not "BX") series.
• As PNY RAM has been problematic in intel Macs, I wonder about their SSDs.
• In this Mac model, ALWAYS change the hard drive CABLE when you install a new drive, The cable, mind-blowing as it seems, is a ""wear" part. Its thin insulation and proximity to sharp metal edges on the chassis make wear due to normal vibration a real thing.
• You probably need to enable TRIM on the SSD. even my OWC SSD started slow after about three years of use.

HOWEVER...

Before doing anything else, completely remove Ccleaner and anything else that claims to clean, disinfect, optimize, or find you Mac a mate, The mac OS has for over 20 years been self-cleaning and self-maintaining. Any of the 3rd party cr@p claiming to do all that only interferes with the elegant and automated maintenance routines that you paid Apple good money to program into the OS.

If you need information on enabling TRIM, please post back.

Your Kernel Panics are referencing an SMC issue, so this likely indicates a problem with the Logic Board. You can attempt an SMC Reset to see if that helps.

You can try checking the health of the SSD by running DriveDx and posting the complete text report here using the "Additional Text" icon which looks like a piece of paper. FYI, SSD health reports should be manually inspected & interpreted since "Warning" or "Failing" notices don't always mean the SSD is bad, it just means to check the report to see whether those reported issues are indeed something to worry about. Most users will usually need to share the report with someone knowledgeable about interpreting SSD health.

Try running the Apple Diagnostics to see if any hardware issues are detected. It may detect a bad battery since the battery condition is "Service Battery". And it may show a problem with the third party SSD which can sometimes be normal (no way to tell unless you ran the Apple Diagnostics after first installing the new SSD to have a baseline with the diagnostic results).

I also agree with uninstalling CCCleaner. At one time it may have been a good app at least for Windows systems, but one of the anti-virus vendors acquired them and ruined their software. Besides, macOS does not need any cleaning apps, anti-virus apps, or third party security software.

I would not spend any money on this laptop at this time. I would first remove the SSD and connect it externally using a USB to SATA Adapter, drive dock, or enclosure and booting the SSD externally to see whether you still have the same issues. If the laptop works fine when booting the SSD externally, then it may indicate the internal hard drive SATA Cable is bad (or possibly a compatibility issue with the SSD and this laptop).

The Battery really should not have much of an effect on the system crashing. You can try disconnecting the battery to see how the laptop works. I believe the laptop should run fine with the battery disconnected.....I do know that on the Retina models that disconnecting the battery can cause performance issues, but I don't recall this happening on the non-Retina models. In your case, the test is mainly to see whether the Kernel Panics and crashes continue, although if the CPU is throttled due to the disconnected battery, then it may affect the results. If the laptop gets hot and the fan runs faster than idle speeds, then the CPU is not being throttled.

So sorry about not responding to your previous post with the DriveDx report. Either I never received the update or I somehow lost track of it. The health of the SSD looks good. I'm glad the cable did the trick and thanks for following up. Enjoy.