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How to fix when Face ID is disabled?

How to fix when Face ID is disabled?

iPhone XS, iOS 16

Posted on Oct 19, 2022 7:59 AM

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Question marked as Best reply

Posted on Oct 19, 2022 8:03 AM

If you receive an alert that FaceID is disabled on your iPhone or iPad Pro


It can occur that you will receive the following message on your iPhone or iPad Pro : " A problem was detected with the true depth camera, FaceID is disabled"

When you're getting this error message, Make sure that you're iPhone or iPad Pro is running the latest version of iOS or iPadOS. If your device is running the latest iOS or iPadOS and you're still getting this message and FaceID is not working:  contact Apple Support to get your device serviced.


1 reply
Question marked as Best reply

Oct 19, 2022 8:03 AM in response to binita226

If you receive an alert that FaceID is disabled on your iPhone or iPad Pro


It can occur that you will receive the following message on your iPhone or iPad Pro : " A problem was detected with the true depth camera, FaceID is disabled"

When you're getting this error message, Make sure that you're iPhone or iPad Pro is running the latest version of iOS or iPadOS. If your device is running the latest iOS or iPadOS and you're still getting this message and FaceID is not working:  contact Apple Support to get your device serviced.


How to fix when Face ID is disabled?

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