When I try to purchase an app in the apple store it asks me to confirm my purchase by double clicking the confirm
You confirm by double-clicking the physical lock button on the side of the phone.
You confirm by double-clicking the physical lock button on the side of the phone.
marthafromoklahoma city wrote:
I'm not using an iPHONE. I'm using my iPAD.
That would have been extremely useful information to have included in your original post.
What model iPad do you have? Does it have TouchID? Or FaceID?
I purchase an app in the Apple Store and a little box pops up asking my to confirm the purchase by double clicking the button in the upper corner. The button is there but you can see only a little sliver of it and it's not enough to double click. It used to work because I could see the full button but lately you can only see the sliver of it.
The first thing I'd try is force restarting the iPad.
I'm not using an iPHONE. I'm using my iPAD. I purchase an app in the Apple Store and a little box pops up asking my to confirm the purchase by double clicking the button in the upper corner. The button is there but you can see only a little sliver of it and it's not enough to double click. It used to work because I could see the full button but lately you can only see the sliver of it.
My iPad is the iPad Pro (11-inch) 3rd generation. Sorry, this is my first Apple product. I hv never had an iPhone and I got this iPad last summer but I hv just done simple things on it and up until a few weeks ago I never had any problem with buying from the App store. The button was always fully visible and I just double clicked on it and the purchase was made. I just wasn't sure what information you would need to help me if I can be helped.
I did that after I looked up on the interned to find out to force a restart, but it didn't work.
When I try to purchase an app in the apple store it asks me to confirm my purchase by double clicking the confirm button but most of the button is offscreen so I can’t click it
