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Bought iTunes gift card that’s activated but keeps giving me an invalid code message

Bought iTunes gift card that’s activated but keep getting a invalid code message

Posted on Oct 20, 2022 4:55 PM

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2 replies

Oct 20, 2022 9:04 PM in response to Swire1990

According to Apple:


If you see a message that says that your card is not valid, here's what to do:

  1. Make sure that your card is not an Apple Store Gift Card. Apple Store Gift Cards are gray, white, silver, or gold. You can’t redeem Apple Store Gift Cards in the App Store or iTunes Store. Find out what to do if you have an Apple Store Gift Card or don't know what type of gift card you have.
  2. Try entering your redemption code manually. When you redeem a gift card, tap or click "You can also enter your code manually." Make sure that you enter the redemption code that begins with "X", not a different number on the card.
  3. Make sure that you enter the correct characters. Some letters and numbers look alike, such as:
  • B and 8
  • D and O
  • E and 3
  • G and 6
  • O and Q
  • O and 0
  • S and 5
  • U and V
  • Z and 2


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Bought iTunes gift card that’s activated but keeps giving me an invalid code message

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