Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my face id is disabled due to true depth camera issue how do i fix it

how do i enable my face id when it was disabled due to true depth camera issue

iPhone 12, iOS 16

Posted on Oct 20, 2022 6:11 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 20, 2022 6:14 PM

This is generally a hardware issue. You might be able to fix it by updating the unit from a computer or the Software Update function in Settings; if not, contact Apple Support.


(227087)

1 reply

my face id is disabled due to true depth camera issue how do i fix it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.