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Problem with updating iOS

I could not upgrade and update my iPhone 11 Pro Max to the latest iOS

iPhone 11 Pro Max, iOS 14

Posted on Oct 21, 2022 1:03 AM

Reply
Question marked as Best reply

Posted on Oct 21, 2022 1:22 AM

As you are on iOS14 I recommend using a computer to update it. but try this first:-

Phone will not update

Check all of these carefully:-

·       you are on a good Wi-Fi, (from 15.4 iPhone 7 up, you may be offered cellular update)  and  that the router is connected to the internet.

·       Plenty of spare storage – 6GB at least.

·       on charge with more than 20%, OR 

·       off charge with more than 50%

·       low power mode turned off. 

·       Check you have no Beta profile installed. (Check Settings, General, VPN & Device Management)

·       no VPN installed (Check Settings, General, VPN & Device Management)


then: 

Learn how to update your iPhone via recent Macs here:-->

Update your iPhone, iPad or iPod touch with the Finder – Apple Support (UK)

 

or older Macs and PC here:-->

Update your iPhone, iPad or iPod touch with iTunes – Apple Support (UK)

 

KB Article - Iphone will not update

If your iPhone or iPad won't update - Apple Support




1 reply
Question marked as Best reply

Oct 21, 2022 1:22 AM in response to ope273

As you are on iOS14 I recommend using a computer to update it. but try this first:-

Phone will not update

Check all of these carefully:-

·       you are on a good Wi-Fi, (from 15.4 iPhone 7 up, you may be offered cellular update)  and  that the router is connected to the internet.

·       Plenty of spare storage – 6GB at least.

·       on charge with more than 20%, OR 

·       off charge with more than 50%

·       low power mode turned off. 

·       Check you have no Beta profile installed. (Check Settings, General, VPN & Device Management)

·       no VPN installed (Check Settings, General, VPN & Device Management)


then: 

Learn how to update your iPhone via recent Macs here:-->

Update your iPhone, iPad or iPod touch with the Finder – Apple Support (UK)

 

or older Macs and PC here:-->

Update your iPhone, iPad or iPod touch with iTunes – Apple Support (UK)

 

KB Article - Iphone will not update

If your iPhone or iPad won't update - Apple Support




Problem with updating iOS

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