You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IPhone 14 not charging

I recently got my new IPhone 14 and was so happy with it. The first night I got it I put it on my charging station. It only charged to 93%. I thought oh weird must have not put it on the charger correctly. I then noticed that it was charging like that every single night. So I brought the problem up to my parents and they checked my phone and tried to fix it. My mother also got the same phone and has the same charging station as me. My mothers phone charges to 100% each night and she goes to bed the same time as when I do. When I woke up this morning I picked up my phone and checked the battery. It had only charged to 75%. At first I thought it was the charger but that couldn’t make sense because my mother has the same one. So then I thought it was the power strip but it wasn’t.


Do you think there is something wrong with my phone?

iPhone 14, iOS 16

Posted on Oct 21, 2022 3:41 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 21, 2022 4:42 AM

Are you using the same adapter to charge your device?

Did you check the battery graph in the settings for the battery, if the charging is being paused at any time?

This is how my iPhone 12 charges during the night, optimized charging enabled, and using the 20W adapter.

It has been connected from 10PM until 6AM in the morning.


12 replies
Question marked as Top-ranking reply

Oct 21, 2022 4:42 AM in response to Callie-321

Are you using the same adapter to charge your device?

Did you check the battery graph in the settings for the battery, if the charging is being paused at any time?

This is how my iPhone 12 charges during the night, optimized charging enabled, and using the 20W adapter.

It has been connected from 10PM until 6AM in the morning.


Oct 21, 2022 7:15 AM in response to Callie-321

You should visit an Authorized Apple Service Provider next to your place and let them diagnose your new iPhone 14.

Use this link to find one:

Apple - Find Locations


You could also give the Official Apple Support a call and ask them to diagnose your device online.

Phone numbers are listed on this Apple page:

Contact Apple for support and service - Apple Support


The latest iOS updates has been installed?

IPhone 14 not charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.