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anorak2405 Author

Level 1

8 points

iPhone SE2020 failing to connect to iMac mid 2015 OS Big Sur

When I try to connect the iPhone to the iMac all I get is the 'bouncing' icon, but no connection. Anyone can help PLEASE?

iPhone SE, iOS 15

Posted on Oct 21, 2022 7:22 AM

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Top-ranking reply

Level 10

91,513 points

Posted on Oct 21, 2022 7:43 AM

Do either the Mac or the phone have security software of any kind?

Have you restarted both devices?

If your computer doesn’t recognise your iPhone, iPad or iPod – Apple Support (UK)

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3 replies

Top-ranking reply

Level 10

91,513 points

Oct 21, 2022 7:43 AM in response to anorak2405

Do either the Mac or the phone have security software of any kind?

Have you restarted both devices?

If your computer doesn’t recognise your iPhone, iPad or iPod – Apple Support (UK)

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anorak2405 Author

Level 1

8 points

Oct 21, 2022 7:50 AM in response to LD150

Thanks LD150 for the rapid response. No security software other than the standard Apple stuff and I have tried the restart all to no avail. I'll pursue Apple Support. Thanks again.

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Level 10

91,513 points

Oct 21, 2022 7:58 AM in response to anorak2405

You're welcome, Good luck

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iPhone SE2020 failing to connect to iMac mid 2015 OS Big Sur

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