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Sudden Pencil unresponsiveness, recurrent.

1st Gen Pencil: I’ve used without problem 2 months; suddenly, the last 2 days I’ve had 3 episodes of sudden iPad unresponsiveness to Pencil. Charge is good. Tip is smooth. Plugging Pencil into iPad doesn’t work. I’ve had to turn iPad off/on and re-pair. ?What’s going on?

iPad, iPadOS 15

Posted on Oct 21, 2022 9:22 AM

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Question marked as Top-ranking reply

Posted on Oct 23, 2022 11:28 AM

Hi HonkBBQ,


You have done some great steps to try to resolve the issue with your Apple Pencil and you came through from an article that provides great steps for resolving the issue. If you have completed the steps in the article and the issue still occurs, then please reach out to support for additional assistance here: Apple Support


Cheers!

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5 replies
Question marked as Top-ranking reply

Oct 23, 2022 11:28 AM in response to HonkBBQ

Hi HonkBBQ,


You have done some great steps to try to resolve the issue with your Apple Pencil and you came through from an article that provides great steps for resolving the issue. If you have completed the steps in the article and the issue still occurs, then please reach out to support for additional assistance here: Apple Support


Cheers!

Oct 23, 2022 11:47 AM in response to HonkBBQ

For iPad models with a Home button, do a simple hard reset/forced restart of your iPad by holding down both the Home and sleep/wake/power button simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.


OR


For much newer design iPad models, without a Home button, try the new simple hard reset/forced restart procedure for the new 2018-2022 iPad Pros, 2020/21 iPad Air 4 and 5 and 2021 iPad Mini 6 models.


1. Press and release the volume button closest to the top Power button


2. Then immediately press and release the volume button farthest from the top Power button.


3. Then, press and hold the top single sleep/wake/power button You will see the Slide to Power off button, but keep on holding down the power button until you see the Apple logo, then let it go.


Once you have performed all the steps, wait for a few seconds and your 2018 iPad Pro will boot up completely to the iPad Pro’s Lock screen.



Best of Luck to You!

Oct 23, 2022 2:37 PM in response to K_Wall44

Thank you much.

I didn’t mention, the iPad could tell me the Pencil charge, so there was some connection.


I was able to get to the Apple Store yesterday (60 miles away), and established I needed a new Pencil.

!None stocked, might get in 3-5 days (online Apple 3 weeks!), so I went down the street and got at Best Buy.


Thanks, H

Sudden Pencil unresponsiveness, recurrent.

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