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Ipad OS 15.6.1 model A1823 black screen

Screen is black, I tried all the suggested fixes and nothing works. Have kept charging overnight, tried different cables and chargers and kep home/start button held down for 10 minutes. Is the battery completely dead, can I replace or could it be something else?


iPad (5th gen) Wi-Fi

Posted on Oct 21, 2022 10:54 AM

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Question marked as Top-ranking reply

Posted on Oct 21, 2022 10:58 AM

Time to use the “Get Support” link, at the upper right hand corner of every Apple Support Community Webpage to attempt to schedule an appointment with your nearest Apple Store location to have Apple employees diagnose your iPad and present you with options.

Apple Store employees will be glad to help/assist you.



Best of Luck to You!

1 reply
Question marked as Top-ranking reply

Oct 21, 2022 10:58 AM in response to janetfromfenton

Time to use the “Get Support” link, at the upper right hand corner of every Apple Support Community Webpage to attempt to schedule an appointment with your nearest Apple Store location to have Apple employees diagnose your iPad and present you with options.

Apple Store employees will be glad to help/assist you.



Best of Luck to You!

Ipad OS 15.6.1 model A1823 black screen

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