iphone 14 with trade-in

I ordered my iPhone 14 with a trade-in but then decided to not trade in. Should I do anything or just ignore the trade-in package?

Posted on Oct 21, 2022 4:05 PM

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Posted on Oct 21, 2022 4:12 PM

Ignore the package or contact Apple to let them know that you changed your mind. You will be charged the amount you were given as a trade in value if you used an Apple Card to get the value instantly. Otherwise, any amount that was going to be given by a carrier stretched out over the term (24 months or 36) will be reversed and you will pay the full monthly installment amount. If you paid in full upfront you of course just won’t get the refund you would have with the trade in.

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Question marked as Top-ranking reply

Oct 21, 2022 4:12 PM in response to anosov1960

Ignore the package or contact Apple to let them know that you changed your mind. You will be charged the amount you were given as a trade in value if you used an Apple Card to get the value instantly. Otherwise, any amount that was going to be given by a carrier stretched out over the term (24 months or 36) will be reversed and you will pay the full monthly installment amount. If you paid in full upfront you of course just won’t get the refund you would have with the trade in.

Oct 21, 2022 4:10 PM in response to anosov1960

anosov1960 Said:

"iphone 14 with trade-in: I ordered my iPhone 14 with a trade-in but then decided to not trade in. Should I do anything or just ignore the trade-in package?"

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Contact Apple Support:

Apple is expecting this in the mail. So, contact Apple Support letting them know that you no longer want trade-in to be your method of choice.


Apple Phone Support:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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iphone 14 with trade-in

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