Video steaming not working on 5G

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Level 1

4 points

Video steaming not working on 5G

When I am away from home I see 5G UC on my iPhone 13. I can use most apps for simple information, however Netflix, video games, etc. don’t work. Is there a setting that I need to update? These things work fine when I’m at home on Wi-Fi

iPhone 13, iOS 15

Posted on Oct 21, 2022 5:03 PM

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Answer 1

Axel Foley

Level 10

150,972 points

Oct 22, 2022 12:17 AM in response to robby250

You mentioned 5Guc. That is displayed from a T-Mobile Network. If T-Mobile is your cellular service provider then please contact them to let them know that you cannot stream videos over their cellular network. They should be able to address this issue and correct it for you.

Axel F.

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Video steaming not working on 5G

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