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Face ID issue

the Face ID is not working.. the option is greyed out tried all of the troubleshooting steps still the problem persists

iPhone XS Max, iOS 16

Posted on Oct 22, 2022 7:05 AM

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Question marked as Apple recommended

If your Face ID is not working, see this, If Face ID isn't working on your iPhone or iPad Pro - Apple Support and this If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support. If neither help, then use the Get Support link at the top of the page here to contact Apple Support for service, or make a Genius Bar appointment at your nearest Apple Store. Genius Bar Reservation and Apple Support Options - Apple

Posted on Oct 22, 2022 7:08 AM

1 reply
Question marked as Apple recommended

Oct 22, 2022 7:08 AM in response to Abuelham

If your Face ID is not working, see this, If Face ID isn't working on your iPhone or iPad Pro - Apple Support and this If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support. If neither help, then use the Get Support link at the top of the page here to contact Apple Support for service, or make a Genius Bar appointment at your nearest Apple Store. Genius Bar Reservation and Apple Support Options - Apple

Face ID issue

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