Apple Pencil, 2d gen

apple pencil (gen 2) isn't charging, doesn't work. It's magnetically attached, it was listed under Bluetooth. I poked at "Forget This Device" to remove it from Bluetooth, now it isn't recognized by the iPad.


Is there any other way to charge the pencil?

iPad Pro 11-inch Wi-Fi

Posted on Oct 22, 2022 1:16 PM

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Question marked as Top-ranking reply

Posted on Oct 23, 2022 6:45 AM

Here is one of the better troubleshooting guides for the Apple Pencil - that may be helpful in working through common issues.

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


If you have checked through potential issues using the linked troubleshooting guide, then your Apple Pencil may be displaying symptoms of a dead battery - that will not accept or hold any charge.


Assuming that you do not have any other iPad charging issues - whilst the Pencil is docked with your iPad, verify that the Pencil is recognised:

Settings > General > About


Scroll to the bottom of the page - and you should find an entry for the Pencil. Finding this suggests that the Pencil electronics are good and that the Pencil has paired.


While still docked with the iPad, check the Battery Widget for the charge status of the Pencil. Is it 100%? If not, let the Pencil charge; if it is fully charged, disconnect from the iPad. 


When disconnected from iPad, does the Pencil disappear from the Battery Widget - or it’s indicated state of charge suddenly fall? If either of these are true, then the Pencil battery is likely to be dead.


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge.


Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil for long periods often results in almost certain death of the battery. Whenever the second generation Apple Pencil is not being actively used, it must be kept docked to the edge of the iPad, as this will optimally maintain and protect the Pencil battery from irreparable damage.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery fails within its one-year warranty, you should look to having it replaced at an Apple Store.


If you continue to experience difficulties, you might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Apple Pencil:

Genius Bar Reservation and Apple Support Options - Apple

2 replies
Question marked as Top-ranking reply

Oct 23, 2022 6:45 AM in response to madewooden

Here is one of the better troubleshooting guides for the Apple Pencil - that may be helpful in working through common issues.

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


If you have checked through potential issues using the linked troubleshooting guide, then your Apple Pencil may be displaying symptoms of a dead battery - that will not accept or hold any charge.


Assuming that you do not have any other iPad charging issues - whilst the Pencil is docked with your iPad, verify that the Pencil is recognised:

Settings > General > About


Scroll to the bottom of the page - and you should find an entry for the Pencil. Finding this suggests that the Pencil electronics are good and that the Pencil has paired.


While still docked with the iPad, check the Battery Widget for the charge status of the Pencil. Is it 100%? If not, let the Pencil charge; if it is fully charged, disconnect from the iPad. 


When disconnected from iPad, does the Pencil disappear from the Battery Widget - or it’s indicated state of charge suddenly fall? If either of these are true, then the Pencil battery is likely to be dead.


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge.


Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil for long periods often results in almost certain death of the battery. Whenever the second generation Apple Pencil is not being actively used, it must be kept docked to the edge of the iPad, as this will optimally maintain and protect the Pencil battery from irreparable damage.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery fails within its one-year warranty, you should look to having it replaced at an Apple Store.


If you continue to experience difficulties, you might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Apple Pencil:

Genius Bar Reservation and Apple Support Options - Apple

Oct 22, 2022 1:18 PM in response to madewooden

Your Apple Pencil may be showing signs of a failing or failed battery.

Prior to this issue, when was the last time your Pencil was charged up and used?

IF your Pencil was left laying around unused for ANY prolonged period of time without being charged up and ready to use, then your Pencil battery may have failed and your Pencil may be dead.


Sorry.


You cannot store and/or NOT use Pencils for any prolonged period of time and NOT keep them charged up to some level.

If your Pencil/s sat around unused or unopened and not kept charged up for more than a few weeks, or so, OR

EVEN LONGER, then the battery in your Pencil may have failed and is dead and you will have to purchase another

brand new Pencil or, if still under warranty, get a free replacement Pencil from Apple.


Sorry.


And it looks like some things about the Pencil have NOT changed in the new version 2 model, either.


Due to the “always on and active/standby” nature of the Pencil and, also, due to its very tiny rechargeable Li-

ion battery ( smaller than the eraser head on a REAL wooden pencil ), the Pencil needs to be constantly charged up to some significant charge level ALL THE TIME, even when not using the Pencil for prolonged periods of time.


The Pencil needs to be kept CONSTANTLY charged to a minimum of 5-10%, OR GREATER, all the time!


If the Pencil battery is allowed to drain down to 0% and allowed to stay in that flat condition for more than a few weeks, or so, OR EVEN LONGER, that very tiny little Li-ion battery is too small to keep at a 0% state for a long period of time and it will fail and the Pencil will be dead and you may have to “pop” for another $99/$129 Pencil, once again!


Apple only has a one-year warranty on any Apple accessory items.


You need to keep your Pencil CONSTANTLY charged up all the time, even if it is only to 10%-15% charge. It must keep some charge level in that tiny Lithium-ion battery at all times!



One last ditch thing you can try is to plug the Pencil's Lightning connector into the iPad.

Then, try a simple hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.


OR


Put your Pencil 2 atop the magnetic charging edge of your iPad.


Then, try the new hard reset procedure for the 2018/2020 iPad Pro/iPad Air 4 models without a Home button.


1. Press and release the volume UP button.

2. Then immediately press and release the volume DOWN button.

3. Then, press and hold the Power button at the top. You will see the Slide to Power off button, but keep on holding down the Power button until you see the Apple logo, then let it go.

Once you have performed all the steps, wait for a few seconds and your iPad Pro will boot up completely to the iPad Pro’s Lock screen.


See if the Pencil starts charging then, when it reaches a sufficient charge, like over 15%, or so, or more, disconnect the Pencil and reconnect it to see if it Bluetooth pairs.

If it does pair, try using it.


You can also try gently warming up your entire Pencil for a few minutes wrapped in a damp dry warm/hot face cloth/towel to warm up the entire Pencil for a few attempts/minutes.


Test the Pencil, again.


If still no joy, your Pencil is definitely dead.


If your Apple Pencil is still under its one-year warranty period, you are still entitled to a free replacement Apple Pencil from Apple.

Use the “Get Support” link, at the upper right hand corner of every Apple Support Community Webpage to attempt to schedule an appointment with your nearest Apple Store location and bring in both iPad your defective Pencil.

Apple Store employees will be glad to help/assist you with getting another free, replacement Apple Pencil.

Test this Pencil in the Apple Store before you leave the store to make sure both your iPad and replacement Pencil are working together.




Sorry and Best of Luck to You!

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Apple Pencil, 2d gen

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