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My Mac book pro has a prohibitory symbol and nothing on support page will work

I cannot get prohibitory symbol off of Mac book pro

Posted on Oct 22, 2022 2:04 PM

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Question marked as Top-ranking reply

Posted on Oct 22, 2022 2:55 PM

If you followed all of these steps


A prohibitory symbol, which looks like a circle with a line or slash through it, means that your startup disk contains a Mac operating system, but it's not a version or build of macOS that your Mac can use. 

  1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
  2. Use Disk Utility to repair your startup disk
  3. If Disk Utility found no errors or repaired all errors, reinstall macOS.
  4. If you still need help, please contact Apple Support.


Please follow the last step and contact Apple support to set your Mac up for service

1 reply
Question marked as Top-ranking reply

Oct 22, 2022 2:55 PM in response to karlee293

If you followed all of these steps


A prohibitory symbol, which looks like a circle with a line or slash through it, means that your startup disk contains a Mac operating system, but it's not a version or build of macOS that your Mac can use. 

  1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
  2. Use Disk Utility to repair your startup disk
  3. If Disk Utility found no errors or repaired all errors, reinstall macOS.
  4. If you still need help, please contact Apple Support.


Please follow the last step and contact Apple support to set your Mac up for service

My Mac book pro has a prohibitory symbol and nothing on support page will work

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