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New mail doesn’t load on my iPad.

My iPad is rather old but this is anew problem. I’ve done a hard start but new mail still doesn’t show.

iPad mini, iOS 10

Posted on Oct 22, 2022 6:52 PM

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Question marked as Top-ranking reply

Posted on Oct 23, 2022 3:02 AM

Who is the email provider?

Can you send nes messages from that account on the iPad

Can yo send and receive mail on the iPad via webmail?


Can you send receive from another device?


Have you tried:

If you can't receive email on your iPhone, iPad, or iPod touch

If you can’t send email on your iPhone, iPad, or iPod touch

2 replies

Oct 23, 2022 3:32 AM in response to Nanabink

Start here:

If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support


Has you email provider switched to using App Specific Passwords? If so, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google, Microsoft all use App Specific Passwords when using anything other than their own email client Apps.


If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.


More information about AOL’s App Specific Passwords can be found here:

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in?guccounter=1


For Yahoo, more information can be found here:

https://help.yahoo.com/kb/SLN27791.html


For Gmail:

https://support.google.com/mail/answer/185833?hl=en-GB


Microsoft:

https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944

New mail doesn’t load on my iPad.

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