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force restart does not work

Force restart does not work on my iphone

Posted on Oct 23, 2022 8:30 AM

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Question marked as Top-ranking reply

Posted on Oct 26, 2022 7:45 AM

I had the same problem with my wife's iPhone13 mini. We called Apple support on my phone and got a refinement of the instructions:

  1. Press the volume-up button quickly
  2. Without any pause whatsover, press the volume-down button quickly
  3. Hold down the right button for 30-40 seconds


That did the trick. The support engineer could tell that we were waiting too long between steps 1 and 2 because we narrated what we were doing. He was very helpful.

3 replies
Question marked as Top-ranking reply

Oct 26, 2022 7:45 AM in response to rock218

I had the same problem with my wife's iPhone13 mini. We called Apple support on my phone and got a refinement of the instructions:

  1. Press the volume-up button quickly
  2. Without any pause whatsover, press the volume-down button quickly
  3. Hold down the right button for 30-40 seconds


That did the trick. The support engineer could tell that we were waiting too long between steps 1 and 2 because we narrated what we were doing. He was very helpful.

force restart does not work

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