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Having trouble downloading things

Why does my phone not let me download free apps?

iPhone 8 Plus, iOS 15

Posted on Oct 23, 2022 5:33 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 24, 2022 12:26 AM

If you want to make purchases or update / download apps, including free apps, you need to update your payment method or add a new one


See also the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.


1 reply
Question marked as Top-ranking reply

Oct 24, 2022 12:26 AM in response to jalice128

If you want to make purchases or update / download apps, including free apps, you need to update your payment method or add a new one


See also the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.


Having trouble downloading things

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