Delete System Extension

allesroger wrote:

Unfortunately not everything is answered. Mainly the inital question, how this system extension can be deleted. But it seems, I have to wait for an answer from MacPaw if no one else has a suggestion.

P. Phillips seems to have seen through my little joke. Well played, P. Phillips, well played.

Unfortunately, the jokes on you. Once an app has been incorrectly uninstalled, leftover System Extensions can be very difficult to remove. Here are some things you can try:

1) Reinstall the software. Make sure to install and authorize all features in System Preferences/Settings. Try using the official uninstaller, if one is provided.

2) If that didn't work, try reinstalling the software yet again. Same as before. Only this time, instead of using the official uninstaller, manually drag the "SpyBuster" app to the trash. In theory, it should ask if you want to remove the included System Extension. You do.

Unfortunately, neither of these methods may work once a System Extension has been orphaned like this. I need to fix those profiles, so I'll go ahead and try this again. But they are definitely something to try.

3) Erase your hard drive and reinstall the operating system. When you restore from backup, make sure to restore only your "user accounts" and user files. Do not restore any applications, software, or "other files".

[Edited by Moderator]

Have reviewed the report and the finding below pertain Specifically to the Original Question

Q1 -  Configuration profiles found - This computer may have configuration profiles installed. These are sometimes used by malware.

Q2 - Configuration Profiles:  com.apple.applicationaccess,  allowAddingGameCenterFriends,  allowMultiplayerGaming,   com.apple.applicationaccess

    allowNews,   com.apple.applicationaccess ,   allowScreenRecording

A1 & A2 - There is Adware & Malware which will affect the computer and is generally downloaded from “ Shady “ Websites or Developers who Inject this software into the download.

Should “ Certain & Specific Software “ referenced from above be installed - it will negatively impact macOS. It is suggested, download directly from the Developer , the application Malwarebytes for Mac. 

It is free or paid for added features. 

Run the Application and it should remove the malware / adware. Once done, restart computer and test.

Q3 -System Extensions:

  [Running] SimpleFirewallExtension - version 2.9.45 (MacPaw Labs LTD - 2022-04-07)

A3 - Same company that makes CleanMyMac which I / we do not trust This will include CleanMyMac Read some of the posting and arrive at your own conclusions.

Q4  -  Application: /Applications/SpyBuster.app - version 2.9.45 (Not found!)

    Description: Detect potentially unwanted software

A3 & A4  - https://macpaw.com/news/data-protector-spy-buster

A 4 - Do not actually see the File Path to offer a Removal. Perhaps if it were Removed as Per the Developers Instruction ? 

Q5 -   [Not Loaded] MacUpdaterLaunchHelper (CoreCode Limited - installed 2022-10-06)

  /Applications/MacUpdater.app/Contents/Library/LoginItems/MacUpdaterLaunchHelper.app

A5 - https://www.corecode.io/macupdater/ Not sure on this one but if correct this could be the part of the Source of this issue 

Q6 - [Not Loaded] coconutBattery Menu (Christoph Sinai - installed 2022-10-22)

    Modern Login Item

    /Applications/coconutBattery.app/Contents/Library/LoginItems/coconutBattery Menu.app

A6 - https://www.coconut-flavour.com/coconutbattery/ It has recently been updated for Newer iOS devices like the iPhone 14 PLUS to be compatible with the pending release of macOS 13 Ventura

As Previous Contributor rightly asked and a good question - think that the supplied suggestion earlier seems to have answered that to be best of my Ability.

Maybe to not a total solution but as least something was constructive offered

Barring that, the user may consider waiting for the Developer of Etrecheck Application to make an appearance in your question and offer more insights on this matter.

The Developer does, from time to time, make appearance on these Forums and has a vast knowledge and experience in many matters

If in a hurry suggest contact the Developer Directly https://etrecheck.com/en/index.html as explain this situation and supply a copy of the Report seeking additional Insight. Who knows what may that outcome may yield

etresoft

User level:

Level 8

(42,700 points)

Oct 24, 2022 8:19 AM in response to P. Phillips

P. Phillips wrote:

Q3 -System Extensions:

  [Running] SimpleFirewallExtension - version 2.9.45 (MacPaw Labs LTD - 2022-04-07)

But how to remove it?

Download the Application Etrecheck directly from the Developer.

The application is free or paid from added features. 

It will take a Snap Shot -  both the hardware and software.

 The Report will Not Reveal Any Personal Information. 

Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<

We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.

allesroger wrote:

One more thing: Aren't these profiles set by screentime?

I just deactivated screentime, and Etrecheck won't find them anymore.

I guess so. I wasn't expecting that. New update to EtreCheck on the way soon...

Thank you for the report 👍

Will dissect it in detail and get back to your shortly

P. Phillips wrote:

Q3 -System Extensions:

  [Running] SimpleFirewallExtension - version 2.9.45 (MacPaw Labs LTD - 2022-04-07)

But how to remove it?

allesroger wrote:

I found, that it belongs to Spybuster, an app for iOS.

Not according to macpaw…

https://macpaw.com/news/data-protector-spy-buster

There is a contact email on the page.

You're welcome.