No one can hear me

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No one can hear me

I have a new iPhone 11 Pro. I will be in the middle of a call and all of the sudden the person on the line cannot hear me, but I can hear them clearly. I have full cellular activity and have not even moved locations in my home. I bought this new phone because it was happening with my old phone to where I could only make calls by connecting to bluetooth in my car. The microphone works and is clean-I have only had the new phone for a week. I have tried turning it on and off, etc. Anyone else having this problem?

Posted on Oct 24, 2022 8:18 AM

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Answer 1

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Ben_Z1

Community Specialist

Oct 25, 2022 2:21 PM in response to BabyMozart

Hi there BabyMozart,

So that we can start to isolate this behavior, does this happen when you are using the microphone of the iPhone, when using a wired/wireless headset or headphones, or both? Does the microphone work without issue in other apps like Camera or Voice Memos?

Also, updating your carrier settings and the iOS of your iPhone can resolve unexpected issues like this. These articles walk you through the steps:

• Manually update your carrier settings on your iPhone or iPad

• Update your iPhone or iPad

We hope that helps!

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No one can hear me

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