Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I cannot access my subscriptions and keep getting “cannot connect”

I cannot access my subscriptions . Keep getting “cannot connect”

iPhone 13, iOS 15

Posted on Oct 24, 2022 9:02 AM

Reply
Question marked as Best reply

Posted on Oct 24, 2022 10:39 AM

Try again, you need to have a good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See also -> If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

 


1 reply
Question marked as Best reply

Oct 24, 2022 10:39 AM in response to Lindacheryl

Try again, you need to have a good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See also -> If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

 


I cannot access my subscriptions and keep getting “cannot connect”

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.