Almost every time I go on my iPhone or iPad I keep getting the message “Cannot verify server identity google.com” I watched videos on how to stop it but it didn’t work like removing the Google account and adding it back, disable and enabling it.
Can you guys help?
iPhone 11 and iPad 8th generation.
iPhone 11, iOS 16
Hi Adam2467,
Welcome to Apple Support Communities. We understand that you're having an issue with your iPhone and iPad when trying to connect to your Google account. We'd like to help.
Just to confirm, when does this error message appear? Are you doing something specific on each device when it pops up? Let us know as that can help isolate this issue.
Sometimes this issue is related to the Mail settings within your Accounts. Do you have that email address in use on both devices? If you visit the Mail Settings Lookup, do the settings found here match with what is showing on your devices: Mail - Official Apple Support
If they don't, it would be best to reach out to Google to verify the data needed for your account to work on these devices.
Let us know how that goes.
Take care!
Adam2467,
Thanks for the update. In that case, the next step will be to Contact Apple Support directly for further assistance.
Take care.
It happens on both iPhone and iPad, I uninstalled mail app on iPad months ago and I just have emails disabled on the mail app on my iPhone, I mainly use outlook as my default, the cannot verify randomly shows up on both devices. I tried youtube videos like removing gmail account and adding it back but it didn’t work.
Thanks guys, I appreciate all the help
Our pleasure, Adam2467.
We hope you have a great rest of your day!
Cannot verify server identity, Google.com
