I just changed my iPhone XR battery and it can’t read my battery capacity yet

I just changed my iPhone XR battery and it can’t read my battery capacity yet

iPhone XR, iOS 15

Posted on Oct 24, 2022 5:47 PM

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Question marked as Top-ranking reply

Posted on Oct 24, 2022 6:01 PM

The notifications indicate that the iPhone did not receive a genuine Apple battery. The issues will continue if that is the case.


Did you have an Apple Store or authorized Apple Service shop install the battery? A lot of shops claim they can service Apple products, but they are not authorized to purchase genuine Apple parts. That is likely the issue here.


Please provide more details on who installed the battery.


2 replies
Question marked as Top-ranking reply

Oct 24, 2022 6:01 PM in response to its197

The notifications indicate that the iPhone did not receive a genuine Apple battery. The issues will continue if that is the case.


Did you have an Apple Store or authorized Apple Service shop install the battery? A lot of shops claim they can service Apple products, but they are not authorized to purchase genuine Apple parts. That is likely the issue here.


Please provide more details on who installed the battery.


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I just changed my iPhone XR battery and it can’t read my battery capacity yet

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