Red exclamation mark at messages

What do I do when my messages are not delivering, even tho I tried restarting the phone, changing the network and every thing. Please help

iPhone 13 Pro, iOS 16

Posted on Oct 24, 2022 6:38 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 26, 2022 11:24 AM

Hey there senesh80,


We'd like to confirm, does this happen with all messages or specific message thread? Also, if you haven't already, use the steps below to help:


If you try to send a message and you see  Exclamation mark icon with an alert that says Not Delivered, follow these steps:
1. Check your network connection.
2. Tap  Exclamation mark icon, then tap Try Again.
3. If you still can’t send the message, tap  Exclamation mark icon, then tap Send as Text Message. Messaging rates may apply. Contact your carrier for more information.
You can set up Messages so that it automatically tries to send messages as an SMS when iMessage isn't available. Go to Settings > Messages, and turn on Send as SMS.

If you still need help
• Try to restart your iPhone or iPad.
• Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To send an SMS message, you need cellular network connection. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi.
• Check with your carrier to see if the type of message you’re trying to send, like MMS or SMS, is supported.
• If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.
• Make sure that your device has enough space to receive images and videos.
• Make sure that you entered the correct phone number or email address for the contact.

If you can't send or receive messages on your iPhone or iPad - Apple Support


Should you need additional help, Contact Apple Support.


Take care!


1 reply
Question marked as Top-ranking reply

Oct 26, 2022 11:24 AM in response to senesh80

Hey there senesh80,


We'd like to confirm, does this happen with all messages or specific message thread? Also, if you haven't already, use the steps below to help:


If you try to send a message and you see  Exclamation mark icon with an alert that says Not Delivered, follow these steps:
1. Check your network connection.
2. Tap  Exclamation mark icon, then tap Try Again.
3. If you still can’t send the message, tap  Exclamation mark icon, then tap Send as Text Message. Messaging rates may apply. Contact your carrier for more information.
You can set up Messages so that it automatically tries to send messages as an SMS when iMessage isn't available. Go to Settings > Messages, and turn on Send as SMS.

If you still need help
• Try to restart your iPhone or iPad.
• Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To send an SMS message, you need cellular network connection. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi.
• Check with your carrier to see if the type of message you’re trying to send, like MMS or SMS, is supported.
• If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.
• Make sure that your device has enough space to receive images and videos.
• Make sure that you entered the correct phone number or email address for the contact.

If you can't send or receive messages on your iPhone or iPad - Apple Support


Should you need additional help, Contact Apple Support.


Take care!


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