FaceID is not working after update to 15.7.1 iPhone 12Pro
Does anyone have same problem with faceID after update to 15.7.1
iPhone 12 Pro, iOS 15
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Does anyone have same problem with faceID after update to 15.7.1
iPhone 12 Pro, iOS 15
Hi zoran211,
Welcome to Apple Support Communities. We understand that you're having an issue with Face ID on your iPhone 12. We'd like to help.
While we have some steps that can help you with this issue, we do want to clarify which iOS you're on. You mentioned that you recently updated to iOS 15.7.1 but the newest iOS that your device can run is iOS 16.1. If you go to:
1: Settings
2: General
3: Software update
Do you see the option to update to 16.1? If so, let's have you do that first.
Then, reference this article for additional steps to complete to work on resolving this:
If Face ID isn't working on your iPhone or iPad Pro - Apple Support
Let us know how that goes.
Take care!
zoran211,
If the steps provided previously have not resolved the issue, the next step will be to Contact Apple Support directly to explore your available service options.
Take care.
Hello,
thanks for the reply but mentioned update 16.1 are not available. My FaceID still not working. And yes updates are turned automatic on.
Also I tried with restarting my iPhone.
FaceID is not working after update to 15.7.1 iPhone 12Pro