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After I updated to the latest OS (15.7), Apple News app keeps crashing after 2~3 minutes. I tried the following:
Before updating to the latest OS, it would crash intermittently ... maybe once a day or two. Mostly when viewing articles with lots of links. Now, after updating to the latest OS, it would just crash after 2~3 minutes.
iPad Air 2 Wi-Fi
I posted a similar comment since updating iPad OS to 16.1.1 - see my topic “Apple news app crashing”. This currently has 69 “Me Too” ticks. Writing from UK if I look at the review ratings against the Apple News App in the App Store there are a horrific number of users giving 1* ratings because of the reported crashes mainly around October through to November. (Search by most recent and most critical).
I have however discovered by using Product Feedback - Apple (rather than Official Apple Support) that this loads, what I think is a more appropriate link to alert Apple of a “bug” rather than have someone try to solve a widespread problem where all remedial actions have failed. The Feed Back site allows input with respect to hardware products, iOS & iPad OS, Mac OS Apps, iCloud and lastly SERVICES. The latter includes APPLE NEWS. As all my other Apps work fine with iOS 16.1.1 I have filled the form in specifically related to Apple News where the problem lies - more details under my posted topic.
Correction to the above (oh for a historic edit function!).
As stated Apple News does not have a version number in the App Store along with Photos, Books, Calendar, Camera, Weather etc.
However the iSuite programs including Pages and numbers do!
It is the Apple News that is the focus of the comment especially with respect to no update record.
On Tuesday 13/12/22 Apple released iOS and iPad OS16.2. Still suffering from the Apple News persistent crashes on my 9.7” iPad Pro (no issues with iPhone) I had nothing to loose so decided to update.
** Working on my theory that as Apple News is supposedly packaged with the OS I first of all uninstalled the News app but did not reinstall.**
**I then installed iPad OS 16.2. The process was faultless but Apple News did not install as part of the process so I accessed and it via the App Store.**
Again there is no indication of the version number as with other Apple packaged Apps. I dually reinstalled the News app which was also faultless and on completion opened it. It was slightly slow to load up but then worked without crashing. This was without having my topics set up. Having copied a list of my topics I then populated the app with these half expecting the crashing problem to recur due to my extensive list but am pleased to report it is now working as before OS16.1xx
So I presume a fix is now in place either with the News App and/or the OS update.
I just wish Apple would communicate with their users as a group when issues such as this occur. Many thanks to those who have reported the issue to Apple per se and hope the problem has resolved for yourselves. I am however sorry to learn that some of you are still having problems after the update.
Tried turning on background app refresh as suggested in anticipation, having tried everything else (and more), sadly had no effect in iOS 16.1.1 with News App.
Back to Apple!!
My iPad Pro crashes after about 1 minute with Apple News.
My wife has the same problem on her iPad.
however, during a visit to Guernsey there were no crashes.
on return to England the crash after 2-3 minutes returned
Thanks. I just submitted my feedback there. Last week, I uninstalled the app and reinstalled it. That fixed it for a few days but now it crashes again every few minutes. Hope they fix this soon.
Re Finchale post:
Warning with the feedback link: when I clicked to read the “policy” before submitting it lost everything I had entered.
My news app crashes constantly so I cannot even read an article! Some update!
Apple knows about this!! Because I have a case in.
can’t believe they charge us $10/ month.
we should all get refunds.
News constantly crashes. Add me to the list of Newsless iPhone owners
I opened a tech support case. And sent all the emails to tcook@apple.com Apple cannot claim they are not aware how lousy this app is.
I deleted the app and reinstalled. So far it hasn’t crashed
"I deleted the app and reinstalled. So far it hasn’t crashed"
You lucky, lucky B'stard.
The only fix I have found is going to Guernsey (Chanel Islands).
Hasn’t crashed YET. Give it another 10 minutes
I think you’re on to something here Finchale. Hopefully Apple is actively investigating this issue and not just monitoring this forum for petty violations.
Apple News app keeps crashing
