AirTag won't reset

Question

AirTag won't reset

I've followed the steps to reset an AirTag but did not get a different tone after 5 battery remove/replace cycles. I removed/replaced twice more, but still got the same tone. Put the cover back on anyway and went to "Find My... Add Item... Add AirTag" in my iPhone but still did not "locate" the tag. Now what?

[Re-Titled by Moderator]

iPhone SE (Gen 3)

Posted on Oct 25, 2022 10:36 AM

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Answer 1

bryanr14

Community Specialist

Oct 27, 2022 5:04 PM in response to Shelia Addison

Hello Shelia Addison,

Thank you for reaching out in Apple Support Communities. You've done a great job with the steps that were performed. To review this further, we recommend for you to contact Apple Support. They have the proper tools to investigate this for you. Feel free to contact by using this link here: Apple Support

Best regards.

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AirTag won't reset

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