iOS 16.1 Lock Screen Wallpaper Display

I just updated my iPhone 11 to iOS 16.2 and now my lock screen is displaying just a black screen with the time, flashlight, and camera icons. I restarted the phone and verified that Settings/Wallpaper is set to select the wallpaper image that I have been using for years. After restarting the iPhone, the correct wallpaper was displayed but the next time the display went to sleep, it was again just showing the black background image.

iPhone 11

Posted on Oct 25, 2022 11:24 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 3, 2022 11:44 AM

I just got off the phone with support at Apple with this same problem, my custom images I've had set for my Home and Lock screens are suddenly missing and I'm seeing a black background for both since the iOS 16.1 update. The first support person had me heading down a path backing up then wiping my phone completely, and restoring it to factory settings and reinstalling iOS 16.1. Luckily, they sent me to a senior support person, who diagnosed the problem -- and it's now solved. The issue had to do with my Settings > Focus > Do Not Disturb and Sleep settings. If you have those Focus times set, you MUST select a Customized Screen for Lock and Home screens, or else when those Focus times kick on, the screen settings will default to black (nothing). Once we figured this out, I reset my non-focus Home and Lock screens to my original photos and the issue has not reoccurred.

337 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 16.1 Lock Screen Wallpaper Display

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.