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Keyboard not recognized

I installed a new 2TB HD Seagate in my old iMac 7,1. I upgraded the OS to 10.11 El Capitan. Now the old Apple Pro keyboard from a G3 isn't recognized by the iMac. Is there a way to get the iMac to recognize the old keyboard or is the answer to purchase a new keyboard?

Posted on Oct 25, 2022 1:31 PM

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Question marked as Top-ranking reply

Posted on Oct 25, 2022 5:13 PM

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!


1.     Connect the USB keyboard and mouse to the computer.

2.     Open System Preferences – Bluetooth

3.     Un-pair the wireless keyboard and mouse.

4.     Turn off Bluetooth

5.     Restart the computer in Safe Mode per the directions in How to use safe mode on your Mac - Apple Support

6.     Restart the computer normally.

7.     Open System Preferences – Bluetooth

8.     Turn on Bluetooth

9.     Re-Pair the wireless keyboard and mouse.

10.  Unplug the USB keyboard and mouse and begin testing the wireless devices again. 


1 reply
Question marked as Top-ranking reply

Oct 25, 2022 5:13 PM in response to dativer

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!


1.     Connect the USB keyboard and mouse to the computer.

2.     Open System Preferences – Bluetooth

3.     Un-pair the wireless keyboard and mouse.

4.     Turn off Bluetooth

5.     Restart the computer in Safe Mode per the directions in How to use safe mode on your Mac - Apple Support

6.     Restart the computer normally.

7.     Open System Preferences – Bluetooth

8.     Turn on Bluetooth

9.     Re-Pair the wireless keyboard and mouse.

10.  Unplug the USB keyboard and mouse and begin testing the wireless devices again. 


Keyboard not recognized

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